Our beautifully designed dashboard keeps your managers up to date with Current stats, Agent sales, Talk time and QA failed calls. They can see the whole business situation as well as individual performance in a glance. This way they have all necessary information at one place and they can take better decisions to improve the business.
Our dashboard is very useful as it fairly shows lot of information in precise and relevant form which is observable and can be monitored by managers. In call center industry competition is common as same sort of products and services are offered by different call centers therefore managers want to demonstrate progress of their agents.
Agent Dashboard Features
Multiple simultaneous campaigns (Agent)
Automatic CRM Information Pop Up
Play audio files during calls & Generate Reports
Multi agent access from anywhere
Call transfer & conference & Caller History
Unlimited agents & voip channels
Quick Access to Built-in CRM
Call recording and whisper coaching
MDdialer is one of the World's leading Asterisk Dialer. we care our client's business as our own, they know we're in this together.